FAQ – Frequently Asked Questions

What Shipping Methods Are Available?

We ship all our products via recorded delivery. To ensure that they are received by yourself.

How Long Will It Take To Get My Package?

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Do You Ship Internationally?

Yes we do, we ship not only to the U.K but to Europe, United States & Canada.

What Shipping Methods Are Available?

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Payment Information

What Payment Methods Are Accepted?

We accept payment via all major credit or debit cards via PayPal, Stripe or recently introduced the Amazon payment gateway. Simply select one of these options at the checkout stage.

Is Buying On-Line Safe?

Simply Yes. Look to the address bar on your web-browser where the web address is usually typed in. If you see a closed padlock icon before the web address then you know your good to carry on with your purchase.  Once a payment has been processed and you are satisfied with your goods, your payment details will no longer be held and removed from our systems within 60 days.

Orders and Returns

How do I place an Order?

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Do I need an account to place an order?

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Who should I to contact if I have any queries?

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How Can I Cancel Or Change My Order?

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How Do I Track My Order?

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How Can I Return a Product?

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HAVE ANY MORE QUESTIONS?